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Managing Human Resource in Multiple Environments: The Challenges and Possibilities

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Introduction: The Human Resource Management (HRM) is an academic theory and a business practice that is connected with the theoretical and practical techniques of managing a staff . its theoretical discipline is based primarily on the assumption that employees or the staff are individuals with changing goals and needs, and it should not be considered as basic business resources, such as trucks and filing cabinets.

 The workers take a positive view of Field thinking that all wish to contribute to the enterprise productively and that the main obstacles to their endeavours are lack of knowledge, insufficient training, and failures of process. The Human Resource Management is considered to be the part of a business or company which recruits, develops and utilizes an organization’s personnel in the way which would benefit the firm’s aims and objectives. It creates alignment between an organization’s HRM strategy and the core objectives of a business considered as essential.

Human Resource Management (HRM) is all about managing people, human capital and culture for business success. The human resources management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations. Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies.

Human Resource Management is seen by practitioners in the field as a more innovative view of workplace management than the traditional approach. The techniques force the managers of an enterprise to express their goals with specificity so that they can understand the workforce, and to provide the resources needed for them to accomplish their assignments. Thus Human Resource Management techniques, when properly practised, seem to be expressive of the goals and operating practices of the enterprise overall.

Nowadays, it has concerned synonyms such as personnel management are often used in a more restricted sense to describe those activities that are necessary for the recruiting of a workforce, providing its members with payroll and benefits, by which Staff is administered. These activities require regulatory knowledge and effort, and enterprises can benefit from the recruitment and development of personnel with these specific skills. Academic theory

Human Resource Management aims to help an organization or Institution to meet strategic goals by attracting, and maintaining employees and also to manage them effectively. The academic theory of Human Resource Management is that humans should not be considered machines. Therefore, we should have an interdisciplinary examination of people in the workplace. The Fields such as psychology, industrial and organizational psychology, sociology, and critical theories: postmodernism, post-structuralism play a major role. Many colleges and universities offer bachelor and master degrees in Human Resources Management.

The activities of Human resource managers are involved such as interviewing applicants, staff training, and dealing with laws and regulations within employment. Human Resource Management is composed of seven interlinked activities taking place with organizations.

The seven major HR management activities are given below:

  1. Strategic HR Management
  2. Equal Employment Opportunity (EEO)
  3. Staffing
  4. HR Development
  5. Compensation and Benefits
  6. Health, Safety, & Security
  7. Employee & Labor Relations.

Within these activities, there are external forces involved such as legal, economic, technological, global, environmental, cultural/geographic, political, and social–which significantly affect HR activities and how they are designed, managed, and changed.

Resource Manager” and that is the only change. Empowerment has been noted as an HRM practice which by critics has been noted more as a pseudo-empowerment, based on attitudinal shaping Other such HRM practices have been noted as hidden within rhetoric, and many examples particularly within call centres are much more Orwellian, and hide the reality, through attitudinal shaping.

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Today, unions remain a controversial topic. Under the provisions of the Taft-Hartley Act, the closed-shop arrangement states employees (outside the construction industry) are not required to join a union when they are hired. Union-shop arrangements permit employers to hire non-union workers contingent upon their joining the union once they are hired. The Taft-Hartley Act gives employers the right to file unfair labour practice complaints against the union and to express their views concerning unions.

The Human Capital: Carmeli, A and Schaubroeck, J argues that “having higher levels of human resources capital were strongly associated with performance only when top managers perceived that these resources provided distinctive value in terms of being highly valuable, inimitable, rare, and no substitutable”

For this reason, the motivation of employee is at the heart of how innovative and productive things get done within the work organization. Before studying the different ways to motivate, we have to give a clear definition of the word “motivation”. Bloisi, W argues that “motivation involves a conscious decision to perform one or more activities with a greater effort that one performs other activities competing for attention”.

Human capital is a way of defining and categorizing the skills and abilities as used unemployment and as they otherwise contribute to the economy. Many early economic theories refer to it simply as labour, one of three factors of production, and consider it to be a commodity — homogeneous and easily interchangeable. Other conceptions of labour are more sophisticated Origin of concept History

The term human capital was first discussed by Arthur Cecil Pigou: “There is such a thing as investment in human capital as well as investment in material capital. So soon as this is recognized, the distinction between the economy in consumption and economy in investment becomes blurred. For, up to a point, consumption is an investment in personal productive capacity. This is especially important in connection with children: to reduce unduly expenditure on their consumption may greatly lower their efficiency in after-life. Even for adults, after we have descended a certain distance along the scale of wealth so that we are beyond the region of luxuries and “unnecessary” comforts, a check to personal consumption is also a check to investment.

Global Presence of Companies: The global debate is on regarding the fair distribution of human capital between the countries. This points to the educated individuals, who typically migrate from poorer places or developing countries to richer places seeking opportunity, making ‘the rich richer and the poor poorer’. When these workers migrate, generally, their early care and education are benefited by the country where they move to work and live their lives. And, when they have health problems or retire, their care and retirement pension will typically be paid in the new country.

Historical HRM from 19th to 20th Centuries: During the late 19th and early 20th centuries, The Human Capital in the United States had become considerably more valuable as the need for skilled labour came with newfound technological advancement. These new techniques and processes also required further education than normally of primary schooling, which hence led to the creation of more formalized schooling across the nation.

The early insight into the need for education allowed for provided a Shift to US productivity and economic prosperity when compared to other world leaders at the time. The rights and freedom of individuals who travelled for the want of opportunity, despite some historical exceptions such as the Soviet bloc and its “Iron Curtain”, seem to consistently outweigh the rights of nation-states that nurture and educate them it’s worth mentioning that, the ability to have mobility with regards to where people want to move and work is a part of their human capital. They were able to move from one place to another.

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HRM in Several Environments: Being increase in competition, locally or globally, organizations must become more adaptable, resilient, agile, and customer-focused to succeed. And within this change in environment, the HR professional has to evolve to become a strategic partner, an employee sponsor or advocate, and a change mentor within the organization. To succeed in this term, HR must be a business-driven function with a thorough understanding of the organization’s big picture and be able to influence key decisions and policies. The focus of today’s HR Manager is on strategic personnel retention and talents development.

 HR professionals can be e coaches, counsellors, mentors, and succession planners to help motivate an organization’s members and their loyalty. The HR manager will also have to promote and fight for values, ethics, beliefs, and spirituality within their organizations, especially in the management of workplace diversity as compared to the WorkForce of various states. Many companies now have realized the advantages of a diverse workplace.

 As many of them are going local in their market expansions either physically or virtually (for example, E-commerce-related companies), there is a necessity to employ diverse talents to understand the various niches of the market. If want to take the example of China when it was opening up its markets and exporting their products globally in the late 1980s, the Chinese companies (such as China’s electronic giants such as Hair) were seeking the marketing expertise of Singaporeans. This was due to Singapore’s marketing talents were able to understand the local China markets relatively well (almost 75% of Singaporeans are of Chinese descent) and as well as being attuned to the markets in the West due to Singapore’s open economic policies and English language abilities.

Similarly, if we take the Example of Microsoft a Global company and No1Software Company has some values to work in different environments. They are adaptable to any Culture or norms and rules of the Country because they employ the local Talent there besides their working capital already they have with. They rely on local Partners as entrepreneurs for their sales and marketing. In this Line, Google has done remarkable by establishing sites of Various Countries in their languages which have helped them to go forward and become the biggest advertising company for Web.

Billion of ads shown on site as ad words but the main thing they employ the Local talent for boosting their sales. Yahoo is also an International Company in competition with Google and Microsoft. But it shares went down due to improper Human Resource and improper understanding of the local markets of the Various Countries.

Conclusion: Finally, If the Human Resource Management Theory assessed globally, it has brought a revolution in outsourcing and hiring of the staff. It has opened the Vistas of talent and opened the doors of the talent to the Globe. Now opportunities are not limited to the particular Countries. The HRM has proved vital for the Biggest Companies such as Sony, Samsung, Motorola and LG also. They have the same phenomena of taking the products menus in the local languages to sell and market their Products through the Local Human Resource.

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Democracy

LGs and welfare

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WITH a renewed focus on conducting local government elections, the issue of grassroots governance has bounced back into the news and policy cycles. This is reflected in the various aspects of LGs being dissected by political and civil society stakeholders, and activities — including protests by political parties — to find better and lasting ways to improve local governance.

Historically, the local bodies, first introduced during Gen Ayub’s military regime, have waxed and waned in line with the wider political schemes of state managers. It is an open secret that LGs are strategically renewed by military governments for undermining the established local political elite and manufacturing into existence a new layer of more pliable grassroots leadership. Meanwhile, elected governments and political parties too have neither looked kindly on the prospect of LGs taking root for similar fears that their locally established leadership might be challenged by new political actors.

However, irrespective of the intention behind the strategic diminishment and resurrection of LGs, the consensus across the political and academic spectrum is that local bodies are the linchpin of service delivery and the chain of political representation. Moreover, their role as connectors of higher-tier government structures and grassroots also remains unchallenged. In this respect, while many aspects of LG service delivery roles are being pored over, the role as a deliverer and administrator of social protection programmes has not been given the attention it deserves.

In Western democracies, the political governance landscape is based on local parish and councils. It is unimaginable to see them knocked out of the political representation and service delivery chain. In the UK, without local councils administrating education, social welfare systems etc, the whole edifice of a unitary state would come crumbling down. In Pakistan, however, LGs have been turned off and on like tap water, discouraging the exercise of people’s right to local representation.

With LGs, Ehsaas can have a greater reach.

The role of LGs in the administration of social welfare programmes is by now also well established in the developing world. Brazil is both associated with introducing participatory budgeting at the municipal level and the use of LGs in the administration of its famed cash transfer programme Bolsa Familia. This model has been copied in the rest of Latin and South America with municipal offices playing an ever-greater role in the roll-out and administration of similar cash transfer programmes. Brazil’s municipalities are at the front and centre in managing its social registry, carrying out a broad set of functions including identification of low-income areas, registration of beneficiaries, data collection and verification, training and outreach etc.

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In Colombia, LGs are responsible for processing new applications and updating existing beneficiaries’ data on a rolling basis. Each municipality signs an agreement with the national cash transfer programme, committing to specific obligations and responsibilities. Committees are also established at the municipal level to handle complaints and allegations of ineligible beneficiaries.

In Pakistan, however, the role of LGs in the roll-out and administration of cash transfer programmes has been not systemically thought through. One of the key reasons for this is the evolving and expanding nature of the Ehsaas or Benazir Income Support Programme and the uncertainty about the continuance and longevity of LGs.

However, now that LGs seem to be back in fashion, steps should be taken to make them a permanent feature of political representation and service delivery chains. Only when the LG system is allowed to put down roots and firm up its uninterrupted presence can we begin to think about ways to shoehorn social protection programmes into LG structures for ease and confidence of its beneficiaries.

As the Ehsaas programme expands, LGs can provide it with a firm foothold, acceptability and greater reach among the public. Pakistan should definitely learn from the pragmatic fusion of local bodies and social protection programmes for better service delivery and generating wider public involvement (and hence support) at local levels. Political parties also need to change course and see LGs as the permanent enhancer of representative and service delivery aspects of democratic governance rather than as competitors of established local elites. In the longer term, there is also a long-overdue requirement for conducting research into how the absence of LGs has contributed immensely to the crisis of democratic governance and falling standards of centralised service delivery that we see today.

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Parliamentary System vs Presidential System: What’s Better for Pakistan?

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Introduction

The failure of the parliamentary system in the country has raised concerns regarding its effectiveness. The populace is divided between the pros and cons of transitioning to a presidential form of governance yet again after the pathetic display of the politicians in the Parliament over the budget proposals. The overarching concern, in either case, is for the delivery of democracy and good governance to the grassroots level.

Bad governance has been construed as a seminal issue in Pakistan. So much so that the country’s populace has been deliberating over Pakistan’s parliamentary system vs a possible presidential system. The country, through history, has experienced different kinds of governments; from democracy to military dictatorship, to civilian martial law by Zulfiqar Ali Bhutto.

Pakistan inherited its current government system, the parliamentary form of government, from its former colonial rulers, the British. Ironically, while the parliamentary system has been successful for governance in the latter, the case for Pakistan is on the contrary.

The failure of the parliamentary system in the country has raised many reservations. Does a single solution of a parliamentary form of government resolve all problems? Considering the varying demography, culture, and history of both countries, how can one size be fit for all? Recently, a debate on transitioning to the presidential system has surfaced on social media. The population is divided between the pros and cons of each form of the governing system.

However, in either case, the overarching concern is for the delivery of democracy and good governance to the grass-root level. Both schools of thought are, hence, unanimous regarding their concern for a strong government. The question, however, remains as to which of the governing systems can deliver upon these values effectively.  

Pakistan has experienced both forms of governments, yet a large number of the population is unaware of the merits and demerits of either; an essential understanding is lacking about the deep-seated problems vested within the governmental structure of Pakistan. One of the major reasons for this downfall is the perennial tug of war for power.

Understanding the Presidential and Parliamentary Systems

Many in the country believe that the presidential system is synonymous with dictatorship as it is a ‘one-man’ rule. The main cause behind this perception is that some leading analysts and media persons continue to protect the parliamentary system that has bogged the nation down. To clear such fallacies, one must understand the true meanings and merits of the presidential system.

It is erroneous to tantamount the presidential system with dictatorship as those are two different notions. Moreover, the presidential system is a form of the democratic system; many countries which are perceived as the torchbearers of democracy are under this form of governance. The champions of democracy must realize that the presidential system fuels the argument for effective democracy and is not undemocratic.

In the presidential system, the president is elected by the people directly which makes the power concentrated in his office. This makes the perception of a one-man rule somehow true yet it also leads to a strong government. It preserves the head of the government from the fear of being ousted by the opposition which leads to focus on public development and service delivery.

This lack of fear also entails the depoliticization of administration; talented and skilled manpower is sought to ensure efficient service delivery as the president must maintain his/her popularity with the masses. Moreover, the coercion for compromises inflicted by opposition parties is not there. It provides irrevocable fixed terms to legislators and executives.

As far as the question of one-man rule is concerned, the president can be impeached but by the approval of both houses; the process of impeachment is quite intricate as compared to the parliamentary system. This provides the government with enough strength to deliver favourable services to the common citizens of the nation.

The presidential system engages talented people and paves the way for good governance by limiting the legislature to focus on governance and delivery. In the presidential system, unlike the parliamentary system, the budgetary allocations and spending are delegated to the people at the grass-root level in union councils with checks and rudimentary transparency. The presidential system ensures the separation of power between legislative and executive branches.

It is relevant to mention here that the presidential system ensues the peril of becoming a dictatorship in some cases if the president starts to victimize its political rivals; it becomes complicated to halt his/her activities through impeachment due to the complexity of the system. It can further augment the notion of being discriminating amongst minorities or those factions which are not averse to the president on an ethnic or lingual basis.

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On the other hand, the parliamentary system is much weaker in terms of strength as compared to the presidential system. Impeaching a prime minister is easier in the parliamentary system than doing so in the presidential system. The government thus remains perplexed about its stability as there is no irrevocable fixed term of the executive and legislatures in the parliamentary system.

This forces the governments to make inevitable compromises and compensations to the opposition parties to keep the government intact. These compromises result in a friendly opposition and can hamper a check on the government because the former often seems eager to jump on the bandwagon of the latter to protect its vested interest – which is not about the public service delivery in most of the cases.

The advocates of the parliamentary system posit that it provides equal representation and voice to all the people of the state without discrimination. A major demerit of the parliamentary system is that it does not separate the power between the executive and legislative branches of the government which leads to the politicization of the administration of the country. This politicization then stimulates the culture of patronage, corruption, and decline in the reliance upon professionalism.

Successful Presidential Systems in the World

The United States is exemplary for a successful presidential system. In the US, the presidential system has been deployed since the inception of the country. The United States is a cauldron of different cultures making it a heterogeneous society. The success of the presidential system in the US is no secret; it was its governmental structure that made it a superpower in the world despite being a former colony of Britain which is a parliamentary democracy.

One of the salient features of the United States’ governmental structure is its system of checks and balances of the legislature, judiciary, and executive which ensures the functioning of the three branches constitutionally and in favor of the public interest.

The country has made unprecedented progress in history due to its strong government which may not be the case in the parliamentary system. The system hampers the president to victimize his political rivals thus negates the notion that it can lead to dictatorship. Furthermore, the powers concentrated in the office of the president enable him/her to make crucial decisions that are in favor of the country without compromising with the opposition to secure his/her term.

The presidential form of democracy and its performance in the country amply denote that this form of government can produce exemplary impact, particularly in cases where the parliamentary system has failed – Turkey is one such example.

One cannot disagree with the sharp rise in the soft power among the Muslim countries and progress of Turkey in the recent past which was not possible erstwhile. For this purpose,  Turkey revoked its parliamentary system and adopted the presidential system. Incumbent President Recep Tayyip Erdogan – the former prime minister of the country – has changed the system of the government in the country to ensure strong governance, allowing him to take prompt decisions for the good of the country.

The powers are now separate in the country. Legislative powers are vested in the Grand National Assembly while executive powers are exercised by the Council of Ministers which is directly appointed and headed by the president. The rationale behind the change in the structure of government in Turkey was to have a strong government that could make bold and efficient decisions without facing hindrances from the opposition.

The example of China and Russia would be pertinent to cite here as the governmental structure in both these countries concentrates powers in the office of the president. Some might oppose these examples as they are not democratic countries, however, these countries comprise strong and stable federal governments which along with many other factors have contributed to the rise of both these nations in the 21st century.

Parliamentary System vs Presidential System in Pakistan

Good governance has been the core issue of the country. Pakistan has experienced both forms of government in history: the presidential form under the military rules and also during the civilian martial law of Zulfiqar Ali Bhutto, and the parliamentary system during the democratic regimes. If we look at the facts and figures of the progress and prosperity of the country, it is easily understandable that the country was doing well in terms of improving living standards, education, health, and development during the three military regimes when the presidential system was in effect.

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The local body system was also endorsed in its true spirit as stated by Ishrat Hussain, Advisor for Institutional Reforms and Austerity of Pakistan, in his book Governing the Ungovernable: Institutional Reforms for Democratic Governance in Pakistan. Although the presidential form of the government was experienced under the non-democratic military rule yet the progress made during the military rule by no means justifies the intervention of non-democratic forces in the democratic process.

Pakistan comprises of heterogeneous society and all the segments of the society must get equal representation in the government which is only possible in the parliamentary system. This argument is used by the advocates of the parliamentary system in the country but the question is that has this equal representation resolved the issues of the people that are being represented? The answer is a big no.

The plight of the people of Baluchistan, Sindh, and FATA is an utter substantiation of the bad performance of the parliamentary system. Most of the politicians in the country are averse to the debate on the change of the governmental structure arguing that the presidential system is dictatorial. In reality, the presidential system is not undemocratic instead it is one of the forms of the democratic systems imposed in many countries of the world.

The presidential system is not perilous for the democracy but, in reality, it is a threat to the vested interest of the corrupt political elite of the country. Many argue that the parliamentary system is working well in Britain, Canada, and many other countries but the reality is that the literacy level in these countries is much higher than that of Pakistan.

Most of the politicians in the latter country are feudal lords who lack the essential knowledge regarding the functioning of the democracy and parliamentary system, and also the competence to rule the country effectively. It is a common perception in the country that most of the politicians are corrupt and they participate in politics to serve their interests.

Pakistan inherited the parliamentary system from its former colonial ruler. The structure bequeathed by the British to the subcontinent was deliberately designed to centralize the monopolistic control through political mafias as the former were least concerned about their colonial subjects.

The populace of Pakistan needs service delivery to the grassroots level. For this purpose, a country needs strong, well-structured, and agile local governments which are fully accountable to the people and can also eliminate the notion that resources are not allocated equally in every region which is possible in the presidential system as has been experienced in previous such governments in the country.

The agile local governments can also be used to curb the sentiment of being dealt unfairly by the central government. If the parliamentary system was able to do so then the plight of Baluchistan would have been different which delineates the failure of the parliamentary system in Pakistan.

The wealthy elite, through the parliamentary system, succeeds to reach the apex ministries in Pakistan based on its influence while being incompetent. The history of the country is replete with such instances. Unfortunately, the country’s politicians who are seen to be the torchbearers of the democracy manifest such undemocratic attitudes.

One such example is the statement of the Minister of Railway after the recent accident when he refused to resign from his office. If a similar incident would have happened in Britain or any other parliamentary country, the situation would have been otherwise. Hence, keeping the undemocratic attitude of the people and politicians of the country in mind, it is unjust to compare the country with Western countries where the parliamentary system is performing best.

In Pakistan, a fresh debate of the parliamentary system vs the presidential system must be launched by the political scientists and leading think tanks to assess which form of government is most effective for the country’s performance. Pakistan severely needs strong governance and political stability in light of its declining condition under the parliamentary system.

This failure, by no means, advocates the military’s intervention in the country. Nevertheless, the political elite must become actualized of their corruption and incompetency which paves the way for non-democratic forces to intervene.

A change of system or at the very minimum, a healthy and lucrative debate on this subject is crucially needed for the continuity of democracy in the country, and further to remove the resentments of the minority factions and destitute of the country. The essential concern must remain the amelioration of the plight of the people and not merely an adherence to a specific governance form.

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Development

The Development of microfinance industry depends upon the resilience and risk management: SECP Chairman Amir Khan

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Islamabad : SECP Chairman, Aamir Khan emphasized that in these challenging times the development of microfinance industry depends upon the resilience and risk management, achieved through quintessential pillars of liquidity-tapped through private capital and technology embracement. Khan was addressing the Non-Bank Microfinance Companies Stakeholders Forum organized by SECP to devise a way forward and collaborate strategic response to cope the challenges posed by COVID-19 pandemic and ensuing lockdowns.

The SECP Chairman Amir Khan, along with Commissioner Specialized Companies Division, Farrukh Sabzwari chaired the session. Representatives of Pakistan Microfinance Network (PMN), State Bank of Pakistan (SBP), National Bank of Pakistan (NBP), Pakistan Poverty Alleviation Fund (PPAF), Pakistan Microfinance Investment Company Limited (PMIC), Karandaaz Pakistan and multilateral donor agencies including the World Bank, International Finance Corporation (IFC) and Department for International Development (DFID) attended the session.

 The Chairman SECP advised NBMFCs to go far product diversification to insurance solutions and saving products and build capacity of their workforce to attain business development and operational efficiency. He endorsed formation of a working group consisting of nominees from SECP, PMN, PMIC and NBMFCs to further analyze the situation. The working group will also take up the matters with relevant forums including ministry of finance, SBP and multilateral donor agencies for possible solutions.

Khan expressed SECP’s firm commitment to providing all possible support to industry not only during the current pandemic times but also in developing the industry on a strong footing. SECP Commissioner, Sabzwari highlighted the measures taken by SECP to provide relief and flexibility to the NBMFCs and their wholesale lender in managing funding requirements. He also talked about SECP’s advice to NBMFCs to defer and reschedule borrower loans.

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Participants acknowledged SECP’s timely intervention to provide regulatory relief to NBMFCs in managing their credit lines and funding requirements. However, industry representatives expressed their concerns on potential defaults by borrower and liquidity crunch that may lead to capital crisis in the industry.

They raised the need of new money injection into the industry through collaborative efforts of microfinance regulators and the government. Representatives of international donor agencies attending the Forum expressed their resolve to extend fullest possible support to Pakistan’s microfinance sector.    

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